Book Your KYNAH Appointment
FAQs
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To ensure that you have the best KYNAH experience possible, we recommend booking an appointment if you are a bride, groom, or looking for customizations. Click here to book an appointment.
For those simply looking to browse off-the-rack items or order a standard size, feel free to drop-in during our limited walk-in hours. Click here to find our walk-in hours. However, keep in mind that try-ons of bridal pieces or designers, such as Seema Gujral or Amit Aggarwal, are not permitted during walk-in hours.
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Our store offers personalized appointments with dedicated stylists who are passionate about helping you find the perfect outfit or customize a piece that suits your needs. Our stylists are available to guide you through the store, assist with trying on pieces, and answer any questions you may have.
We encourage appointments for brides and anyone who is looking to customize a piece so that we can provide you with individualized attention and offer a tailored experience.
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Discover YNAH best sellers always found in-store including the newest designers and trends in the Indian fashion industry.
If you are looking to see if a particular piece in the store, please email hello@shopkynah.com. Please note that not all items listed on the website are available in store.
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We are able to customize a limited selection of items. This varies based on the designer and item. Customizations available include color, blouse cut, and measurements.
We do not do fully custom designs. If you are looking to customize your look, we encourage booking an appointment rather than walking in to the store.
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For a small fee, we will reserve the space and have one of our experienced stylists on hand to answer any questions, provide styling advice, and help you make your final decision. Please note that as of September 1, 2022, the fee will become nonrefundable.
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As much as we would love to have a sangeet party in the store, we believe that these fittings should be intimate. We want to focus on you! We've found that too many people makes the decision more stressful. Because of this, we are allowing only two guests per party. Please note we will not be flexible on this policy.
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Yes definitely! You are welcome to purchase any item we have in store off of the rack.
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We do not offer tailoring services at this time. We are not associated with any tailors or seamstresses.
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If you plan on having our team take your measurements, please bring:
- Shoes/heels with the height you plan on wearing for your event
- Regular bra - this is required even if you aren’t going to wear one the day of so that we can properly position the built-in cups. In the case you do not have these, we will be unable to take your measurements in-store.
It can also be nice to have leggings for ease of changing in and out of outfits
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Production timelines vary by item and designer and are listed on the product page.
For all brides, KYNAH requires there be at least a 1.5 month gap between the delivery timeline and event date. This means that for any bridal pieces that take 12 weeks, we require the bride to purchase and finalize 5 months in advance.
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We require 24 hours notice should you need to cancel or reschedule your appointment. Since we are appointment only, we can only take a limited amount of appointments.
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We require a full payment upfront for all pieces purchased at the pop-up. You are also welcome to use Affirm for installments.
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All items are final sale. Once the order piece is paid for, we can not make any changes and you are in a contractual agreement to follow through with the item chosen.